Managing Campaigns: How do I test a Drip-Ed™ campaign?

Account Users: How do I select which account users will get email alerts?

Add New Campaign: How do I create a new Drip-Ed™ Campaign?

Alerts: Detailed Email Notices for Admin and Staff

Effective 5/15/19 updated email notices for the Auto-Debit System® collections have been updated.

Alerts: How do I make sure ADS alert emails are not blocked if SBC Global/Yahoo/Att.net/AOL is the email provider?

Assigning Campaigns: How to assign a Drip-Ed™ campaign while collecting a payment

Assigning Campaigns: How to assign a Drip-Ed™ campaign while scheduling an auto-debit/recurring payments

Broadcast: How Do I Create & Send A Broadcast?

Drip-Education: [New Campaign Release] 52 Week Patient Education Email Campaign

This campaign is a 52-week, chiropractic education campaign. Ideally assigned when the patient enrolls in care.

Edit Campaign: Can I create my own Drip-Ed™ Variables?

Edit Campaign: How do I brand my Campaign or Broadcast email?

Edit Campaign: How do I edit a Drip-Ed campaign?

Edit Campaign: How do I edit an email in the Drip-Ed campaign?

Learn how to edit your DES emails in this article.

Edit Campaign: How do I insert an audio file into my emails?

Edit Campaign: How to add a video to one of my emails

Edit Campaign: Signature: Can I insert my signature in my emails?

Edit Campaign: Social Media: How do I insert my social media links in my emails?

Getting Started: What are Drip-Ed Email Footer/ Disclaimer Defaults?

Manage Plans: How to email a care plan

Email care plans effortlessly, and revel in the joy of enhancing your patient's experience!

Manage Plans: How to email a care plan

Email care plans effortlessly, and revel in the joy of enhancing your patient's experience!

Managing Bounced/Returned Emails: Bounced Email Report

When emails are sent to your patients, they can be returned (bounced) for a variety of reasons. The best way to prevent emails from being returned/bounced is to ask your patients to add your email address to their email address book (contacts) and/or their email white-list. To view a list of patients whose emails have been bounced, follow these steps:

Managing Bounced/Returned Emails: What do I do with bounced emails?

Managing Campaign: How do I use a copy of an email campaign from the Drip-Ed Campaign Library?

The Drip-Ed Campaign Library is where you will go to 'check out' an email campaign and save it to your account. Once the campaign is saved into your account you will be able to use it as-is, edit or send it to your clients.

Payments: How to email a past receipt to a patient

Payments: How to reprint a receipt