If you use SBC Global/Yahoo/Att.net/AOL as your Email Service Provider and are not getting ADS email alerts, the emails are likely being marked as spam and deleted before reaching your Inbox.

Please note that the ADS email reports do not provide detailed payment information for security reasons. You should regularly log into your cashpractice.com account to review your Posted Payment Report.

While Cash Practice® strives to ensure email delivery, we cannot guarantee that your Email Service Provider will deliver all emails. This is a common issue for many email system administrators, not just CashPractice.com.

 

Here is how to help prevent the emails from being marked as spam:

Step 1: Log on to your SBC Global (or Yahoo) email account and go to your [Settings] → [Rules] → select [Add New Rule].

Step 2: Name the Rule (Filter) "Cash Practice" → Make sure the drop-down menu says "From" → type in AutoDebit@CashPractice.com → For the action, have the email moved to your "Inbox".

Step 3: Repeat the steps by adding another rule for MailSender@Bodzin.net