[Refund]: How to refund a transaction

Steps to process a full & partial refund for a transaction.

[Start Here] On Demand Video Training: Auto-Debit System®

The ADS or Auto-Debit System® allows you to collect money from the patient's credit/debit cards and checking accounts. Whether you need to process one-time payments or schedule recurring payments this system can securely process them all! *Available for the US and CAN only.

[Void]: How do I void a transaction?

A void can be performed on a transaction that was collected on the same day.

ChiroHD: How to Void/Refund a payment processed with the Auto-Debit System

CP Mobile™: How do I void a mobile payment?

EMV: How do I Void a transaction using the Dejavoo Z11 and Z6 Terminal?

FAQ: I voided a transaction, and the patient is claiming it came out of their bank account still. What's going on?

FAQ: What is the difference between a void and a refund?

iPatientCare: How to Void/Refund a payment processed with the Auto-Debit System