Benefits

Increase authorization approvals

With card information updated monthly, you can avoid unnecessary payment declines, interruptions, and the cost associated with contacting patients for new billing information. On average, 20-35% of cards update in the first month, followed by 7-8% each month after.

Improve patient retention and loyalty

Reduce the friction caused by payment disruptions or the need for manual updates, minimizing the risk of patient dropout or non-payment.

More Secure

Simplifies and secures card-on-file transactions.

Patients love it

Offers a seamless account-update process, eliminating the need for direct action on the part of the patient and reducing negative experiences caused by declines.

How it Works

  • Once you pay the activation fee, the Auto-Card Updater will be activated within 1-2 business days. 
  • Initial Activation:
    • When the Auto-Card Updater service is activated, please allow 10-14 days for all active cards to be checked for updates.
    • A report of updated cards can be found HERE
      • Also, the system automatically generates and emails the expired credit card report on the 5th and 20th of each month to the administrative email address that is on file.
  • Active cards-on-file that are stored in your patient's Billing Vault will be checked for updates weekly.  
    • To learn how to archive a card in the Billing Vault so that it's not checked for updates, CLICK HERE. 

The Auto-Card Updater is $10 per month which includes the first 10 cards updated per month. Additional card updates are $0.35 each. No refunds.

To get started, CLICK HERE and pay the $99 activation fee.