Auto-Card Updater (ACU) is a valuable service that helps merchants keep credit card information up-to-date. It's particularly useful for recurring payments or subscription-based businesses.

How ACU works:

  1. Weekly Updates:  Active cards-on-file stored in your patient's Billing Vault will be checked for updates. This includes:
    1. Expiration Date: If the card is nearing its expiration, the ACU service will attempt to update it.
    2. Card Number: In the event of a lost or stolen card, the ACU service can retrieve the new card number.
  2. Automatic Updates: When the ACU service identifies changes, it automatically updates the payment system. This ensures that future recurring payments are processed smoothly without the need for manual intervention.

Benefits of ACU for Merchants:

  • Reduced Declines: By keeping card information current, ACU helps minimize declined transactions due to outdated or invalid card details.
  • Improved Patient Experience: Patients are less likely to experience payment disruptions, leading to higher satisfaction and loyalty.
  • Increased Revenue: Fewer declined transactions mean more successful payments, resulting in increased revenue.
  • Simplified Operations: ACU automates the process of updating card information, saving merchants time and effort.

By utilizing Cash Practice’s Auto-Card Updater, merchants can enhance their payment processing efficiency, improve patient satisfaction, and ultimately boost their bottom line.

  • Once you pay the activation fee, the Auto-Card Updater will be activated within 1-2 business days. 
  • Initial Activation:
    • When the Auto-Card Updater service is activated, please allow 10-14 days for all active cards to be checked for updates.
    • A report of updated cards can be found HERE
      • Also, the system automatically generates and emails the expired credit card report to the administrative email address on file on the 5th and 20th of each month.
  • Active cards-on-file stored in your patient's Billing Vault will be checked for weekly updates.  
    • To learn how to archive a card in the Billing Vault so that it's not checked for updates, CLICK HERE. 

The Auto-Card Updater is $10 per month, which includes the first 10 cards updated per month. Additional card updates are $0.35 each. There are no refunds.