In the Auto-Debit System ® Virtual Terminal, you can debit any checking or savings bank account that has a routing & account number. 

Step 1: Select the Virtual Terminal in the top-right corner of your Dashboard.

                                                                                

Step 2: Enter Transaction Details

  • Processing Method: Defaulted to "Process Now" with the option to select "Schedule Later" allowing for scheduling a one-time payment to run on a specific date. 

  • Patient Account: The menu will search for patients that match the information entered into the field. Enter the patient's first name or last name, company, patient ID, or TPS ID, then select the Patient Account from the menu. 

    • New Patient Account: If this is a new patient and they have no patient record saved in Cash Practice® yet, select the [Add +] button to the right. All that is required to create a new patient account is a first and last name. 

    • Edit: If you have selected an existing patient, an [Edit] button will appear, allowing you to edit the patient's demographics if needed.
  • Amount/Payment Splitter: Enter the dollar amount for the patient here, or if needing to split the payment amongst multiple family members, follow the instructions HERE
  • Billing Type: Routing and account number off of the check. Click the [New] button to add new information to the Billing Vault
  • Merchant Account: The defaulted merchant account will be displayed, but if using multiple merchant accounts with us, make the correct selection here. For more information, contact our Merchant Services Department by phone at (877) 343-8950 x102) or email MerchantAccounts@CashPractice.com
  • Comments: (OPTIONAL) Add a comment for your team's eyes only. This will be displayed on the Posted Payments Report when reviewing the transaction details in the future
  • Show Additional Options: (OPTIONAL) By clicking the drop-down, you have the capability to assign auto-debit groups, Drip-Education campaigns for frequent contact, Patient Groups to better organize your patient lists, and a comment
    • Patient Groups: (Optional) This allows you to group your patients based on whatever parameters you would like. You can then use this to keep track of your patients and leads and also efficiently target market. 
      • If the patient has linked patients, it will display their name with a checkbox next to it, allowing you to designate whom you want to assign a Patient Group to. 
    • Drip-Ed™ Campaigns: (Optional) Requires the Drip-Education Email Marketing System™.  We highly recommend you use this feature to continue frequent contact with your patients.
      • If the patient has linked patients, it will display their name with a checkbox next to it, allowing you to designate who you want to assign a Drip-Ed™ Campaign to. 
      • Select the [Start] bubble icon and choose a start date for when you want the campaign to start. If it is a birthday campaign that you are assigning, select the birthday cake bubble icon, and select [Every Year] from the drop-down menu.
    • Auto-Debit Groups™: (Optional) This allows you to categorize your payments into groups. For example, it allows you to track your Chiropractic Services, Massage Services, Products, Locations, etc. 
    • Care Plan Option: (Optional) If this Auto-Debit is for an existing care plan created with the Care Plan Calculator® System, indicate the payment option (i.e. Option 1, 2, or 3).  This will keep your stats more accurate.

Step 3:  Click the [Process] button at the bottom of the screen.

Step 4: (OPTIONAL) Capture the [e-signature] from the patient.

Step 5: Print the receipt by clicking on the [Logo].