Managing Bounced/Returned Emails: Bounced Email Report

When emails are sent to your patients, they can be returned (bounced) for a variety of reasons. The best way to prevent emails from being returned/bounced is to ask your patients to add your email address to their email address book (contacts) and/or their email white-list. To view a list of patients whose emails have been bounced, follow these steps:

Managing Bounced/Returned Emails: What do I do with bounced emails?