Canadian Merchants (for USA merchants click HERE):

In order to process scheduled recurring payments and keep payment information stored on file, you will need to apply for our MOTO credit card merchant account (you will also have the option to add a Direct Debit EFT merchant account for processing payments from a bank account). 

We are not able to set up credit card terminals for one-time payments that are physically swiped, therefore you can either continue using your existing terminal for one-time payments or you can use your MOTO merchant account with us for all of your credit card processing.

You will be able to accept VISA, VISA debit, MasterCard, and MasterCard debit (as long as the cards have the Visa and MasterCard logo on them). *AMEX can also be added to your account however, you will need to contact PaySafe to either apply for AMEX on your behalf or add your pre-existing AMEX MID to your account. PaySafe's phone number is (888) 709-8753

We have partnered with PaySafe/Netbanx for your Canadian merchant accounts. Please send an email to MerchantAccounts@CashPractice.com requesting the online application link or you can call us at +1 (619) 569-1639 x105.

 

APPLYING FOR YOUR MOTO CREDIT CARD AND DIRECT DEBIT EFT MERCHANT ACCOUNTS:

Once you receive the online application link from our Merchant Services Department, you will go through a 5 step process to register and apply for your MOTO Credit Card & Direct Debit EFT merchant accounts.

  • For a preview of the questions and information required to apply for the merchant accounts, click HERE.

Once you register with Netbanx PaySafe, they will automatically send you an email, which will include a link to their website. If for some reason you need to stop the application process before you are finished, this link will allow you to log in and continue where you left off.

Keep in mind, in step 5 you will need to validate your banking information. Netbanx PaySafe will deposit a micro deposit into your checking account within 3 business days of you submitting your application. In the descriptor of the deposit (through your online banking) there will be a code that you will need to enter into your new Netbanx PaySafe account. You will not receive any deposits until your banking information has been validated.

 

ONCE YOUR MERCHANT ACCOUNTS ARE APPROVED:

Once your merchant accounts are approved, we will email you letting you know that you can start processing payments. If you have any questions, you may contact our Merchant Services Department at +1 (619) 569-1639 x105.

 

TRAINING:

You may immediately begin using the Auto-Debit System® while it is in TEST mode (for training purposes). You will NOT be able to process LIVE transactions until you have completed the merchant account application process and received your approval (3-5 business days). 

While waiting to be approved, you should go through training for the Auto-Debit System®. Click HERE.

 

BECOMING PCI COMPLIANT:

You can start processing transactions as soon as your merchant accounts are approved and set up. You have 3 months to complete the PCI certification. You will need to contact Netbanx PaySafe directly to complete PCI (after your merchant accounts have been set up). Netbanx PaySafe's phone number is (888) 709-8753.