My Virtual Reports works best with Chrome or Edge. If you are experiencing trouble (ie: links / drop-down menus not working), please try another browser before contacting us. If you have a MAC - Firefox is the recommended browser to use when accessing this site.

You will only have access to the last 18 months of your merchant statements via My Virtual Reports, so be sure to save your statements to your computer or print them out. 

***FIRST TIME USERS MUST REGISTER WITH MY VIRTUAL REPORTS*** 
First Time Getting Statements? Click HERE to register.
After you register, follow the steps below to access your merchant statements.
You only need to register once. If you've already registered, proceed to Step 1 below.

Step 1: Logging into My Virtual Reports
  • Click HERE to log in (Or you can go to www.MyVirtualReports.com, then click "Merchant")
  • Log in with your Merchant ID Number and your My Virtual Reports username and password that you created in step 1. **This may be different from your Cash Practice® log in. If you need your Merchant ID number, please contact us at (877) 343-8950 x 105 or MerchantAccounts@CashPractice.com
For screenshots of how to navigate within My Virtual Reports, click HERE.
 
Step 2:  Accessing your MOTO merchant account statement
  • Click [Credit Card] located in the upper left side of the menu bar and select [Monthly Statement Search] from the drop-down menu.
  • On the new screen, select the desired month from the drop-down options and click [Search Statements] then [Download Statement].
NOTE - You cannot view the current month's statement - to view activity for the current month, go to Daily Batch Summaries under [Credit Card]
 
Step 3: Accessing your EFT merchant account statement
  • Click on [ACH], located in the upper left side of the menu bar to view your EFT (bank account transaction) activity or access your EFT merchant statements.