In order to update your Legal Business Name and/or Tax ID# with our processing bank, you will need to apply for new merchant account applications.  This process is started through our online merchant application linked below. There will be no interruption with your daily processing. You will continue to process payments using your current merchant accounts while we are setting up the new ones. This will be a very easy and seamless process! 

Paya allows you to apply for and sign your merchant account applications electronically. Click the link at the bottom of this article to start the online application process for the corporation changes. Please read through all of the information before filling out the online application. If you are not sure which merchant accounts you currently have or utilize, please contact our Merchant Services Department and they can confirm that for you:

After completing the online application, you will receive an email within 1 business day with the merchant agreement for your electronic signatures.

Approval of your merchant account takes approximately 3-5 business days after the applications are electronically signed and submitted to the processing bank. Once your applications are approved, we will switch out your merchant accounts numbers (the new ones for the old ones). Your Cash Practice Systems account and login information will stay the same (we are only updating your merchant account numbers).

Since you will have a new merchant account number, PCI Certification will need to be completed again. We will provide a guide to walk you through the certification process after your merchant accounts have been switched out.

 

PLEASE REVIEW THE FOLLOWING INFORMATION REGARDING THE ONLINE APPLICATION:

  • Enter the email for the person who will own the merchant accounts (ie: be financially responsible). This person must also be the one who digitally signs the applications. A team member cannot sign the applications for the financially responsible person.
  • Be sure to use a true domain email address or you will not receive the application emails to sign (use @gmail, @hotmail, @yahoo, etc) and not an email such as name@chiropractic.com
  • The first section (Owner Info) is the financially responsible person's personal information. The address MUST be a home address, and NOT the office address or a PO Box.
  • The banking information (for deposits and withdrawals) MUST be a checking account. A savings accounts will not work and may cause additional penalty fees.

CLICK HERE TO START THE ONLINE APPLICATION PROCESS

Should you have any additional questions, please contact our Merchant Services Department directly:

  • (877) 343-8950 x 105 
  • MerchantAccounts@CashPractice.com