IMPORTANT!
Ethernet Setup Requires:

An open Ethernet port near the computer you will be using the terminal at. If you do not have an open port, then you can purchase a Gigabit Ethernet Network Switch from your local electronics store or HERE from Amazon.
The terminal does NOT come with an Ethernet cable (CAT 5 Ethernet),  however, you likely have several around the office, as they're the same cords you use to connect the internet from the wall to your computer.  If you need one, then please purchase one at your local electronics store.
The terminal comes with a phone cable for connecting to a phone line. This is not the same as a CAT 5 Ethernet cable.

If you're going to connect the terminal via an Ethernet cable, then be sure you're connecting the cable to the LAN port on the underside of the terminal as seen below:

When the Ethernet cable has been successfully connected to the LAN port, then the terminal home screen should display "POS Online".

Important: The terminal must be on a 24-hour clock in order to properly auto-batch. 

Example: 1:00 pm on a 24-hour clock would be displayed at 13:00.

 

Effective 10/1/19: 

In order to process card-present-swiped transactions (USB Swiper, CP Mobile Swiper & EMV Chip Terminal), our Retail merchant account is required and has merchant fees associated with it. Optionally, if you purchase a single EMV Chip Card Terminal, there is a $9/mo network service fee added to your subscription dues. Additional terminals are $3/mo for the same Cash Practice Membership.

EMV Terminals come with a 30-Day Money-Back Guarantee. Items must be returned in new condition in their original packaging postmarked within 30 days of purchase. There is a $50 restocking fee for each EMV terminal returned. Refunds (less the restocking fee) will be posted against the original payment within 10 business days of receipt of return. The merchant will be responsible for all return shipping fees. For assistance with returns, merchants will need to contact our Merchant Services Dept at (877) 343-8950 x105. There is a 1-year manufacturer warranty for out of the box equipment failure. Additionally, Cash Practice provides an additional 1-year warranty for out of the box equipment failure (increasing the warranty period to a total of 2 years). If the terminal has failed within the warranty period and cannot be repaired a replacement will be provided. In the event, a terminal fails after the warranty period but less than 3 years since purchase, a new terminal can be purchased at a reduced cost. Physical damage of any kind is not covered. The manufacturer does offer repairs on non-covered issues for a fee. Merchants will need to contact our Merchant Services Dept for assistance at (877) 343-8950 x105.