If your credit card is declined, we will try to re-attempt the payment again after three days and will continue this process for one month. Each time we re-attempt the payment you will be notified via email. If the payment is still declining after 30 days, then your account will be suspended and you will not be able to access the account until billing information is updated. During this time we will still try to re-attempt the payment for another 30 days. After 90 days your payment is still not received your account will be closed. A $200 reactivation fee is added to reactivate your account.
As soon as you receive a notification via email that your payment has been declined, you then need to login into your Cash Practice® account and update billing.

Step 1: Log into your account as the administrator.
Step 2: You will immediately be brought to a page to update billing information.
Step 3: Enter [Billing Info] → [Next Step].
Step 4: Enter [Credit Card or Bank Account Info] → [Update Billing].
Step 5: Click [OK] to authorize to have your account auto-debited per your membership. For account verification, authorization for $1.00 will occur.

 

Note:

  • If you do not see an email notification in your email inbox, check your bulk or spam folders. You may also check your Billing History/Account Balance by logging into your account, go to [My Account] → [Billing History/Account Balance].
  • A $10 Late Payment Fee is added if the account is suspended, and then dues are paid