All patient billing information is securely stored and encrypted. As you may have experienced yourself when shopping at Target, Costco, Walmart, etc...all credit cards used are securely stored on file because in the event a customer needs a refund the business does NOT ask for the credit card...they scan the receipt and only refund against the original card used at the time of the transaction. CashPractice.com does the same thing. Businesses do this to prevent fraud, protect the business, and protect the customer.
CashPractice.com is Level 2 PCI DSS compliant, which means our site & servers are scanned on a regular basis to make sure there is no vulnerability for a breach in data.
Once your patient billing information is entered in CashPractice®, it is securely stored & encrypted. No one has access to the information and worst-case scenario if they did- it would look like gobbledygook (unreadable gibberish) due to the encryption. The encrypted data is passed through our secure servers to the bank when processing a payment.
The article below may help your patient better understand how credit card numbers get stolen.
How do credit card numbers get stolen?
When you use your credit card to make a purchase, the card number is sent through a payment network. If a hacker can gain access to any part of this payment network they can steal your credit card information.
The payment network begins at the point where you enter your credit card information. This can be a swipe terminal in a store or restaurant, an online shopping site, or on a paper form like a magazine subscription, a utility bill, or a tax form. Paper forms are the easiest to compromise because the form contains the full credit card number.
By contrast, electronic entry (swiping) is difficult to compromise because only the last four numbers of the card are visible. Hackers steal credit card numbers online in two different ways. The hacker may have compromised an online shopping site you visit, or they may compromise your PC with a malicious program (malware) that steals your credit card and bank account information.
Long story short; using the CashPractice® Systems for payment processing is secure and scanned by third-party security vendors on a regular basis for top-notch, secure, online payment processing.