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More and more practices are finding they collect most of their reimbursement at the front desk...be that a cash or insurance patient. OTC training is often a missing link for most offices. The result is decreased cash flow, increased accounts receivable and patients who drop out of care due to finances. Whether you are an all-cash practice or one that also collects from third-party payers, OTC collections are a critical piece of your business puzzle. Take appropriate proactive steps to correct any inefficiencies in your collection process. In this one-hour session, we’ll cover the most important keys to maximizing patient financial systems in your practice.
Learn how to reflect the care plan discounts in your EHR ledgers
Stay Cyber Resilient During the Pandemic! Not only are phishing and ransomware attacks, which tend to capitalize on current headlines, on the rise, but business email compromise (BEC) is also up. BEC is when a cyber-criminal breaks into a legitimate corporate email account and impersonates the real owner to defraud the business or its partners, customers, or employees into sending money or sensitive data to the attacker. With so many more people working remotely and less able to verify emailed requests from coworkers as legitimate.