Option 1: From the patient's ClinicMind ledger
Step 1: From ClinicMind
- Type in your patient's last name in the "Last Name" field and select [Enter] on your keyboard.
- Select the patient's ledger in the pop-up window.
Step 2: Once your patient's ledger is selected:
- Click on the [More] drop-down menu.
- Then select the [Cash Practice®] button to open the patient's Cash Practice patient record.
Step 3: From the patient's Cash Practice patient record:
1. Click on the [Auto-Debit System] tab.
2. Next, click on the [Billing History] button.
Step 4: Locate the transaction you need to manually sync to ClinicMind:
NOTE: Cash Practice will apply an automated comment that the payment has been auto-posted to the patient's ledger. If the transaction still does not show in the patient's ledger, proceed with the instructions below.
- Click on the [More] drop-down menu.
- Select [Post to ClinicMind].
Option 2: From the "End of Day Report" directly in Cash Practice
Step 1: Under the "Payments" section, click on the [MM/DD/YYYY] button.
Step 2: Locate the transaction you need to manually sync to ClinicMind:
NOTE: Cash Practice will apply an automated comment that the payment has been auto-posted to the patient's ledger. If the transaction still does not show in the patient's ledger, proceed with the instructions below.
- Click on the [More] drop-down menu.
- Select [Post to ClinicMind].
Option 3: From the "Posted Payments Report Generator™" directly in Cash Practice
Step 1: Under the "Payments" section, click on the [Search Payments] button.
Step 2: Use the search options to define what transactions you are looking for. For more search options, click on the [Show More Search Options] tab at the top.
Step 3: Locate the transaction you need to manually sync to ClinicMind:
NOTE: Cash Practice will apply an automated comment that the payment has been auto-posted to the patient's ledger. If the transaction still does not show in the patient's ledger, proceed with the instructions below.
- Click on the [More] drop-down menu.
- Select [Post to ClinicMind].