Payments: How do I locate the "Order ID Number" for a transaction?

The Order ID Number is the unique ID given to the transaction at the time it was processed. This is handy any time you need to look up a transaction with the Order ID Number or the "Reference" number on a receipt.

Step 1: From the Dashboard, click on the [Search Payments] button, located under the "Payments" section. Click HERE for instructions.

Step 2: Refine your search options and click [Search] at the bottom of the page. Click HERE for instructions.

Step 3: Locate the desired transaction, and the Order ID Number will be listed in the first column.

Note: This is just an example. Each Order ID Number is unique to each transaction.

If the transaction is part of an Auto Debit (reoccurring payment), you will see two numbers displayed in this column. The first number displayed is the Transaction Order ID Number. The second is the Schedule ID Number. The Schedule ID Number is the unique ID for the Auto Debit itself.